Business Licenses


On September 4, 2020, the City issued business license renewal notices to all businesses registered with the City in 2020. Businesses should have received those renewal letters within a week from issuance. If you have not received your business license renewal notice, please contact HdL Companies customer Support. 

The City has contracted with HdL Companies to perform our business license renewal and application process, and as the platform we will use for online business applications now and in the future. The renewal notices businesses received from them indicate a mailing address in Fresno, CA. The renewal notices from HdL Companies are legitimate

Businesses are encouraged to renew their business license online following the link and instructions provided in the renewal notice. This will expedite processing of your business license. However, mail-in payment is also accepted at the mailing address indicated in the notice. HdL Companies will issue the business license on our behalf to you by mail.

If you have any questions or need assistance with your business license renewal, please contact HdL’s Customer Support by telephone at (408)325-6206 or email

Application Process

Applying for a Business License can now be done quickly and easily online.

Visit the website:

Please refer to the informational handouts above on How to Renew and How to Apply. This information will assist you in the application process. 

For further inquiries regarding this process, or help with your account number or pin, please contact HdL's Customer Support Center by phone (408) 325-6206 or by email


In accordance with Section 5.04 of the Scotts Valley Municipal Code, Business Licenses, any person engaging in or carrying on any business, profession, show, exhibition, or game of any type whatsoever in the City, must first pay an appropriate license fee and procure a license from HdL at  

New Disability Access Notification Requirements

Per state law, local agencies are required to provide the following notice to applicants for business licenses and commercial building permits regarding disability access laws.

Additional Information

View a list of helpful Finance Resources.